RESPONSIBLE GAMING POLICY OF Dreambet.io 

HOW DO WE COMMIT TO RESPONSIBLE GAMING?

Gambling at an online casino should always be aimed at entertainment. However, there is a certain percentage of people who lose control over themselves while gambling. Before starting to play, it is important to realize that gambling shall never be viewed as a source of income or a means of recovery from debts. It is useful to keep track of the time and the amount of money spent at an online casino daily.

If you think that you'll start spending more money than you can afford, or in case gaming starts interfering with your normal daily routines, we strongly advise considering several measures that can help, such as setting Limits on your gaming activities, opting for Self-Exclusion, and seeking help and support from trusted independent bodies. You can take the gambling addiction quiz to determine whether you are exhibiting signs of an addiction to gambling.

LET'S SEE SOME ID

1. Underage Players

Dreambet does not allow anyone under 18 years of age to open an account. Any minor who attempts to open an account with us or anyone who assists an underage person to open an account with us breaches our Terms & Conditions.

You can take the following measures to help protect minors:

Do not share your log-in details with anyone.

Do not enable the remember password function on the log-in screens.

Do not share your credit card or bank account details with minors.

Install parental control software or internet filter software on your computers if there are persons under 18 in your household. Such software can be obtained at

CyberPatrol

GamBlock

Solid Oak Software

Net Nanny

2. Gaming Problem

There are lots of activities that can become a problem if not done in moderation (for example, alcohol consumption, shopping, and playing video games). The same can occur with gaming. Signs of addiction are often hard to see in yourself or in another person and very often may not even be related to money. Gambling can be a symptom of a wider problem.

It may be that a game has become a means of escape or of not confronting another dilemma. It can be that the motivation is so subconscious that the person is not even aware of the real issues and the possible consequences. In that case, there is professional help available.

It is critically important to catch this kind of behavior early before the practical consequences have a chance to impact. Unfortunately for this disease, the symptoms are not just physical but can be financial and social.

Fortunately, most of us can bet and play happily all our lives without it ever becoming a problem.

3. How do I tell if I am at risk?

We have eight rules for safer betting via Dreambet: 

Casino bets are just fun. They are not and never can be a career.

Never double up just to win back losses.

Set a daily, weekly, or monthly budget well within the limits of what you can afford to lose.

Never play cards or casino for money when you are drunk, on drugs, tired or feeling down.

Keep an eye on how long you are online and keep track of the bets you place at Dreambet.

Take breaks to make sure you stay fresh.

Set a budget before you start and stick to it.

Enjoy yourself!

If you feel you may be at risk of developing a dependency on gambling, there are many special services and websites that can help you. You can find a simple self-assessment test on https://www.begambleaware.org/gambling-problems/do-i-have-a-gambling-problem which can help you determine whether gaming may be becoming a problem for you.

4. Our Service and Tools

Dreambet offers a wide range of services that can assist you if you feel that you are developing a dependency towards gambling.

Dreambet has put in place a series of measures so that members can bet and play in a safe environment. Your account has been designed and set up so you can enjoy yourself safely.

When you are playing games of skill and chance that involve money, the outcome by definition is never sure. Even if a coin has been flipped ten times and comes up heads ten times, the chances of it being tailed on the next spin are still 50%.

There are certain ways in which you can make your whole experience not just safer but more fun. In order to make use of the deposit limit feature, you must log in to your Account via https://Dreambet.io/profile/. We encourage you to consider these measures when playing on Dreambet.

5. Limits

5.1. Set a limit

Deposit limits are part of our Responsible Gaming Policy and can help you to control the amount you spend. You can choose to implement a daily, weekly, or monthly limit. Alternatively, you can choose to implement a combination of these limits for extra control.

We recommend that members set a limit on the amount of money they spend. You can do this simply at My Account and then Responsible Gaming by inserting an amount in one or more of the Daily Limit, Weekly Limit or Monthly Limit boxes. It is a good idea to give yourself a budget. This means that if you start to play more than you want to, you will be alerted.

If you set a deposit limit, any request by you to increase or remove that limit will not take effect for 24 hours. This is to give you a chance to have a period of time that will allow you to reconsider whether you really want to raise your deposit limit. If you make a request to lower your deposit limit before the relevant period has ended or to set a limit, this request will take effect immediately. You may also want to set Wagering Limits which will allow you to control the maximum amount you agree to wager in each time period.

5.2. Daily Limits

Daily limits are set for a period of 24 hours. As with all limits, they consider the amount deposited during the previous period. For example, if you have already made a deposit of Euro 20 in the past 24 hours and you select a daily deposit limit of Euro 20, you will not be able to deposit again until a further 24 hours have passed since your last deposit. If you have made a deposit of Euro 20 in the past 24 hours and you select a daily deposit limit of Euro 20, you will only be able to deposit a maximum of Euro 10 until 24 hours have passed since your last deposit

5.3. Weekly Limits

Weekly limits are set for a period of 168 hours. As with all limits, they consider the amount deposited during the previous period. For example, if you have already made a deposit of Euro 20 in the past 168 hours and you select a weekly deposit limit of Euro 20, you will not be able to deposit again until a further 168 hours have passed since your last deposit. If you have made a deposit of Euro 10 in the past 168 hours and you select a weekly deposit limit of Euro 20, you will only be able to deposit a maximum of Euro 10 until 168 hours have passed since your last deposit.

Note: If you already have a daily limit in place and you set a weekly amount that is less than your daily limit, your daily limit will be deleted and only the weekly limit will be implemented. If your weekly deposit limit is set higher than your daily limit, you will not be able to exceed the weekly limit. For example, if your daily limit is set at Euro 10 and your weekly limit is set at Euro 20, you can deposit up to Euro 10 per day for two days, but you will not be able to deposit more until 168 hours have passed since your last deposit.

5.4. Monthly Limits

Monthly limits are set for a period of 720 hours. As with all limits, they take into account the amount deposited during the previous period. For example, if you have already made a deposit of Euro 50 in the past 720 hours and you select a monthly deposit limit of Euro 50, you will not be able to deposit again until a further 720 hours have passed since your last deposit. If you have made a deposit of Euro 20 in the past 720 hours and you have set a deposit limit of Euro 50, you will only be able to deposit a maximum of Euro 30 until 720 hours have passed since your last deposit.

Note: If you already have a daily and/or weekly limit in place and your monthly limit is set as an amount that is less than those limits, those limits will be deleted and only the monthly limit will be implemented. If your monthly limit is set higher than your daily and weekly limits, you will not be able to exceed the monthly limit. For example, if your daily limit is set at Euro 10 and your weekly limit is set at Euro 20 and your monthly limit is set at Euro 50, you can deposit up to Euro 10 per day for two days, but you will not be able to deposit further until 168 hours have passed since your last deposit.

If you would like further examples or help with setting deposit limits, please contact our Customer Services Team at [email protected]. 

6. Track your Activity

Your account gives you a complete record of all the bets you have ever placed so it is easy and simple to keep track of what you are doing, how long it is taking and whether you are betting sensibly or not.

7. Contact our Customer Service Team

All members of our Customer Service team have been trained in social responsibility and are aware of the risks of compulsive gambling. If you feel you might be at risk, they are here to help by explaining the measures you can take on Dreambet to restrict your gambling activity and by pointing you in the direction of specialist organizations which can help you. You can contact our Customer Service team via [email protected]. 

8. Self-Exclusion

If you feel that you may be becoming dependent on gambling, you should consider permanently excluding yourself from all gambling environments. If you take the decision that you no longer want to play at Dreambet, you can permanently block your access by contacting our Customer Service team via [email protected] and changing your account status to Permanent self-exclusion. If you wish to self-exclude yourself for a set period, you can do this by contacting our support via [email protected].